St Georges Home Care Ltd Overview Care Quality Commission
Table of Content
We made a recommendation around safe recruitment practices. During this inspection we found the service had made improvements around the management of risks and quality assurance. At the time of our inspection there was a registered manager in post.
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St Georges Home Care Ltd
We reviewed information we had received about the service since the last inspection. We sought feedback from the local authority and professionals who work with the service. We used the information the provider sent us in the provider information return . This is information providers are required to send us annually with key information about their service, what they do well, and improvements they plan to make.
For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. – the service is performing well and meeting our expectations. In order to check the business credit score of ST GEORGES HOME CARE LTD, you can request a credit report. You will view the latest credit limit information, ownership, group structure, court judgements and much more.
Nature of Business (SIC Codes)
St. George’s Nursing Home -Where a higher ratio of qualified nursing staff are able to ensure the very best 24-hour nursing care in a comfortable residential environment. There has been a registered manager in post in the last six months. We celebrate diversity and welcome participants from culturally and linguistically diverse backgrounds. We can help participants get the devices and assistive products they need to enjoy everyday household activities, everything from doing dishes to watching TV. Highly skilled and committed, empathetic and compassionate care staff.
It provides personal care to people living in their own houses and flats and specialist housing. – there are some services which we can’t rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon. The Care Quality Commission is the independent regulator of health and social care in England. It monitors and inspects services, to make sure they are safe, effective and provide high-quality care.
Reporting period
At St Georges Home Care, we provide a range of home care services designed to respect the diverse needs of our individual Service Users. As a very reputable independent Home care provider, we offer uniquely tailored packages that enable you or your loved ones to feel safe and to live a meaningful life. People, relatives and staff spoke positively of the management and the support they received. Systems were in place to assess and monitor the quality of the service provided. The service sought feedback from people, relatives, staff and professionals which they used to drive improvements.
This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided. Our friendly care staff has your well being and dignity in hand when delivering your personalised care. We take the time to get to know you and make sure that you are constantly happy with the care you receive and the staff that are supporting you. – the service is performing badly and we've taken enforcement action against the provider of the service.
Specialisms / services
Flexible care, from companionship through to 24 hour live in complex care. As a couple, our care allows you to remain together and continue to live with no extra stresses of being apart.
Care plans were person-centred and documented how people wanted to receive their care. The service managed complaints effectively and relatives told us they felt confident in raising any concerns but were pleased with the care and support their loved ones received. This inspection was carried out by one inspector and two Experts by Experience who spoke with people and relatives by telephone for feedback.
We run extra miles for our Service Users because we are passionate about caring. We go through rigorous vetting processes to select our carers. We offer compassionate, cheerful and reliable Care Workers that best matches each Service User's needs and requirements. – the service isn't performing as well as it should and we have told the service how it must improve. Inspections of the services this provider runs can be found in the Services section. We make all our employees a top priority and provide you with the same level of care and dedication that you provide your patients or service users.
The team worked in partnership with healthcare services and other professionals to improve and maintain people's quality of life. Our care plans are based on best practice and are designed with the help of our Service Users who are at the heart of everything we do. We offer our home care service, supporting people to remain at home for as long as possible as an alternative to moving into residential care.
That’s why Care Concierge’s care experts will act as your personal care consultants. We’ll research on your behalf and find you the right care, at the right cost - turning stress into straightforward. From home modification to transportation to IT support, we are not your typical NDIS provider. We are able to offer an expanded array of services to make participants feel more comfortable in their home and community. For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating. The overall rating for the service has changed from requires improvement to good.
We will continue to monitor information we receive about the service, which will help inform when we next inspect. Reach out today to learn more about the variety of ways we can help. Our years of diverse experience make us a trusted partner in St. George and beyond. We connect participants with products to assist with communication, including amplifiers, alternative and augmentative communication software, and iPads. A family company that sets NDIS participants up for success. Ask about Transportation Services and other NDIS Services today.
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